The 4 Vital Principles of Staff Management for Ultimate Success
Effective staff management is one of the cornerstones of a successful business. The most crucial part is to have the ability to creatively solve problems. While many different management disciplines cover this process, some are more effective than others. Four factors can mean the difference between success and failure when it comes to staff management. These are encompassed in a framework informally called POLC (planning, organising, leading, and control). While many theories govern and provide great insight into effective staff management, these are constants in most theories and applications.
- Planning: One of the most important factors that govern staff management is setting goals and objectives and finding a way to determine which actions will help to achieve these goals. A lot of factors affect the outcome, like the ability or willingness of the employee to perform the required tasks, the challenges the organisation faces, and also the predicted future outcomes.
- Organisation: This is the part of staff management that requires the most development and it focuses on the structure of the business. The allocation of human resources here is critical in order to mobilise the company as a whole towards achieving a common objective. In doing so, a high level of coordination is vital and every particular job (and the tasks that need to be carried out within its remit) has to be clarified to the persons involved. In addition, the degree of effectiveness to which said tasks are carried out need to be measured and, if needed, improved upon with coaching or training.
- Leadership: No company can function without effective leadership. This means that all the team managers – from junior to executive-level managers – should have a good understanding of what has to be achieved, by when, and by whom. Effective managers create enthusiastic employees with a better work ethic and a high level of dedication to achieving their objectives. Personality research with the use of psychometric testing can contribute greatly to better understanding employees and the way they choose to operate. The leaders can be separated from the subordinates and development can be applied to improve the productivity of both of these groups.
- Control: While all of the above factors are vital to the success of an organisation, none of them will work without proper and effective control. The need to ensure continuous performance and the requirement to keep to set standards must prevail. Only fine control can make this happen. Usually, the most important part of this process is to establish the standards of performance and only then can a comparison of performance against the standards be done. Where performance is lacking, development needs to be applied in a way that is suited to the employee. Gaining a thorough understanding of the employee’s motivational factors through the use of psychometric testing can be very useful at this stage, enabling the company to apply development and motivation accordingly.
If you are interested in learning more about how staff management can be improved via psychometric testing and other means, contact our expert consultants at FWA Organisational Development for more details.